Frequently Asked Questions
If you cannot find the answer you are looking for in your FAQ, please contact us on info@craftartedu.com
I am having problems viewing the classes. Any suggestions?
The classes should play fine across all common browsers and operating systems. The only technical requirement is a fairly recent version of the Adobe Flash Player. You can download the latest player for free at http://get.adobe.com/flashplayer/ . For best possible viewing experience, we recommend above average Internet connections.
If you are experiencing problems such as delays, chopping, freezing or browser crashing, please make sure that you have the latest flash version and are on a stable and fairly good connection. It will also very often help to empty your browser cache.
If you are on a recent flash version, with a good connection, have emptied your cache and still have problems viewing the class, please contact us!
For how long can I access my courses?
Forever. Your access to your CraftArtEdu classes never expires. You can watch them anytime and as many times you would like.
How do I access the class after purchasing it?
Your class is available to view from your account under “My Account."
I am having problems accessing the class handout.
The class handouts are PDF's If there is an instructor hand out for your class, it will be in your account on the View Class page link under Material Links.
After taking a class, are you then allowed to use the technique to produce pieces to sell, as long as you reference that it was a technique learned from whoever taught the class?
"Yes, students can produce work to sell - teachers know that they are putting techniques out there for their students to use. The hope is that the student will apply techniques to create their own unique spin on them, but we cannot take money from students and then say "you can't do that." We do ask that they give credit to the originator." - Donna Kato
Can I become a CraftArtEdu Instuctor?
We are always looking for great instructors. If you are interested in teaching, please send us an email: info@craftartedu.com with a description of the media you would like to teach as well as your bio and a link to your website.
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